Frequently Asked Questions
Everything you need to know about OMHU home essentials.
What materials are used in OMHU products?
We prioritize sustainability and durability, using high-quality natural fibers, FSC-certified woods, and non-toxic finishes to ensure every piece is safe for your home and the environment.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its journey to your doorstep.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on the destination.
How should I care for my OMHU textiles?
To maintain the longevity of our linens and cottons, we recommend machine washing on a gentle cycle with cold water and air drying or tumble drying on low heat.
Are your products covered by a warranty?
Yes, all OMHU furniture and decor pieces come with a one-year limited warranty against manufacturing defects to ensure you are completely satisfied with your purchase.