Returns & Exchanges
At OMHU, we take pride in the craftsmanship of our home essentials and want you to be completely satisfied with your purchase. If a piece isn't the right fit for your space, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging to ensure they remain protected during transit and include all original tags and documentation.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your parcel, ensuring any old shipping labels are covered.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once our warehouse inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing